Manage your business queue and turn waiting into a good experience
Bring order to your queues, serve with fair criteria and keep your customers informed at all times. Less impatience, more satisfaction and a brand image that shows.
TURN
Please go to:
Checkout 2
Good queue management changes everything
Disorderly waiting rooms create impatience, arguments and customers who leave. Keues brings order, fairness and a smooth service so waiting stops being a burden.
Improve your image
Orderly, professional service your customers notice the moment they walk in.
Cut waiting times
Serve faster and avoid crowds in the waiting room.
Personal service
Every service to its counter, with priority for those who need it most.
Lower costs
No fees or licences, on your own server. And less staff time spent organising the queue.
More efficient staff
One button to call the next person: your team focuses on serving, not sorting.
Decide with data
Check turns, waiting times and which counter serves the most.
This simple
From the bakery counter to a hospital waiting room. Set it up once and your team uses it on day one.
The customer takes a turn
They arrive, touch the screen and pick what they need. They already have their number.
They wait informed
The screen shows the number that is next and which counter to go to.
The counter calls them
Your team calls the next one, transfers or cancels with a button.
Served, and with data
From your computer you see the queues, the counters and how many people are waiting.
Adapts to how you work
Three ways to organise the wait, from the corner shop to a large hospital. Pick yours.
With a number
Your customers take a number and are called in order. Simple and fair, no fuss.
- Called in order
- Customers wait calmly
- Simple and direct
Without a number
Your customers queue and each counter notifies when it is free. The screen tells them where to go.
- No numbers handed out
- Counters notify when free
- The screen guides the customer
Multiple services
Several services and several counters at once. The screen shows the turn and which counter to go to.
- Many services at once
- One counter serves several services
- The screen shows the destination
We make queue management easy
Modular and scalable: it fits a single corner counter or an organisation with several sites.
Turns with a ticket
01Your customers take a number and are called in order. Fair and simple.
Single queue and free counters
02Each counter reports when it is free and the screen guides the customer.
Multi-queue and priorities
03Several services at once, with priority for emergencies or those who need it most.
Balanced sharing
04Share the order between services: for example, 4 turns from one for every 1 from another.
Nobody waits forever
05If someone has been waiting a long time, they move up in priority automatically.
On-screen and voice calls
06The turn appears with its number, destination, a beep and a voice announcing it.
Transfers and history
07Move a ticket to another service, cancel it and review everything that happened.
Personalised to your brand
08Adapt menus, colours and screens to your business image.
API to integrate
09Connect Keues with your POS, your website or your systems through a documented API.
Users and permissions (optional)
10Decide which people can use each counter. Keues works without creating any user.
Who is Keues for?
If people have to wait in your business, Keues helps.
Shops and food
Bakeries, fish shops and markets. Several counters and one queue per service.
Healthcare
Clinics, health centres and hospitals. Several services and priority for emergencies.
Public administration
Registries and citizen service. Orderly turns and on-screen calls.
Retail and services
Shops and offices. Single queue or by turn, whichever works best for you.
This is how Keues looks in your business
Ticket machine, screen and counter: each part does one thing, and does it well.
Counter
The desk where your staff calls the next turn, transfers or cancels with a button.
With a number
Turns run in order: staff call the next number, forward or back, whenever they want.
Free counters
No numbers: the counter reports free or busy and the screen guides customers.
Multiple services
Several services and counters: each counter serves its own tickets.
Ticket machine
The touch screen where your customers take their turn by picking what they need.
Ticket machine
Your customers pick the service they need on screen and take their turn.
Customization
Customize everything: header and footer text, background colour or image, text colour, and per-row buttons.
Monitor
The screen everyone sees: the current turn, which counter to go to and the last called numbers. It announces with a beep and a voice.
With a number
Turns run in order: the screen shows the current turn and the latest numbers called.
Free counters
No numbers: the screen shows which counters are free and guides customers to them.
Multiple services
The current turn with its destination: customers see the number, the service and the counter to go to.
Customization
The whole screen look can be changed: colours, backgrounds, borders and corners, to match your brand.
No fees, no licences: yours forever
Keues is open source and installs on your own server with Docker. Your data stays yours, you pay no subscriptions and you can adapt it to your business without depending on anyone.
- Free, with no monthly fees
- Installs on your server in a single Docker container
- Your data, under your control
- Documented API to integrate your systems
- Configurable and adaptable to your use case
Frequently asked questions
What people ask most before installing it.
01How much does it cost?
Nothing. Keues is free and open source, with no fees or licences.
02Do I need to know how to code?
No. It installs with a single Docker container and is configured from the admin panel.
03Where does it run?
On your own server or a computer in your business. Your data stays with you.
04Do I need users?
No, they are optional. Keues works without creating any account.
05Does it fit my sector?
Yes. It has several flow modes for shops, clinics, hospitals and public offices.
06Can I customise it?
Yes. Adapt screens, colours, menus and service names to your business.
Start free today
Install it in minutes and try it with your business. No fees, no commitment and the code at your fingertips.