Monitor

The monitor is the screen where the system’s turns are shown. It is the visible face of the queue: customers check it to know when it is their turn and which station to head to.

📷 Screen mockup — Monitor showing turns being served and recently called

What it shows

The monitor displays two states of turns:

• Being served: the turns currently being handled at the stations.
• Recently called: the turns that have just been called so customers head to their station.

In free stations mode, it also shows which stations are free so people can walk straight to them, with no tickets needed.

📷 Screen mockup — Monitor showing free and busy stations

The monitor in each waiting mode

Customization

The monitor is also customizable to match your business branding. You can change:

• Colors: for backgrounds, text and turn states.
• Backgrounds and background images: to show your brand on screen.
• Borders, corners and typography of the cards and numbers.
• Layout of the information depending on what you want to highlight.

This way the whole monitor screen adapts to your business.

How it updates

When a station calls a ticket, the number appears on the monitor almost instantly. When it finishes serving it, the turn moves to the being served section or disappears, and the station can call the next one.

Next steps

• Meet the station that generates the calls you see on screen.
• Understand how turns are issued at the ticket machine.
• Pick a waiting mode to know what the monitor will show.
• Configure the monitor from the dashboard options.